WHATSAPP CRM PLATFORM
A shared team inbox for WhatsApp with a built-in CRM, AI agents, follow-ups and campaigns on the official API. See every capability, how it is controlled, what it connects to and how long it takes to go live.
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Companies already operating with Sailer
+R$100M
in sales carried
14.5×
average return per unit
-66%
average drop in cost
+30%
minimum lift in conversion
SAILER CAPABILITIES
From the agent that holds the conversation to the CRM that updates itself, every capability shares context and keeps the operation moving.
A good answer depends on five things. Sailer brings them all together, with capabilities that meet.
Channels: WhatsApp, Instagram, website, emailContext: History, open deal, what was already saidRules: Playbook, autonomy, routing, toneSystems: CRM, ERP, calendar, billingPeople: Rep, manager, IT — each sees their ownHandles, understands and resolves on its own whatever can be resolved — under your rules.
Reply in seconds, 24/7, over WhatsApp, Instagram, website and email.Transcribes voice notes and highlights what matters.Knows when to stop: hands off to the right person with the summary ready.Test before you ship: changes run in a sandbox before they reach a customer.The second, third and fourth touch actually happen — with new context each time.
Triggered by silence, by stage or by date — you set how many attempts and how far apartEvery re-engagement uses what was already said: it moves the conversation forward instead of resending the same textStops on its own when the customer replies, and routes them to the right placeWhoever does not answer after N attempts goes to nurturing or is marked as lost — with a reasonContact, deal, stage and loss reason come out of the conversation itself.
Creates and updates contact and deal while the conversation happens — nobody types afterwardsMoves the pipeline stage when the conversation changes, not when someone remembersRecords the loss reason in plain words, not as an empty fieldWorks as your CRM or syncs with the one you already have — HubSpot, Salesforce, RD, PipedriveReaches the dormant base by trigger and keeps the conversation going when someone answers.
Audience by filter: stage, behaviour, date, book of businessSent through the official Meta API with an approved template — no blocking riskWhoever replies lands straight with the agent or the rep, with the campaign as contextResults per campaign: delivered, replied, qualified, closedSLA, conversion per stage and what came up in this week's conversations that has not turned into a decision yet.
SLA, conversion and loss reason per personResults per campaign: delivered, replied, qualified, closedMORE CAPABILITIES
An overview of your leads, conversions and performance metrics
Test your agents before going live
Manage your contact lists and audience segments
Create and manage custom tools that extend what your agent can do
Create and manage queues to organise your team’s workflow and route conversations efficiently
View and manage your WhatsApp message templates across every connected channel in one place.
Manage common objections and suggested responses
Manage your business hours and availability
Create and manage teams to organise the people in your company.
Create and manage your business’s communication channels.
The information agents look up to answer questions during conversations.
ALREADY SAILING WITH US
“We can now answer fast, hold the context and prioritise whoever is ready to move forward.”
Read the case
-66%
Cost to serve
24%
Booking conversion
28%
CDT conversion
R$14,50
ROI per R$1 invested
USE CASES BY SEGMENT
The product is the same; playbook, integrations, autonomy, and human involvement adapt to each operation.
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CRM INTEGRATIONS
Connect systems, data and channels to run the journey with no friction and no change of route.
SECURITY AND COMPLIANCE
Built for teams that cannot afford to get security wrong.
FREQUENTLY ASKED
Before you board, settle your questions. If yours isn't here, talk to our team.
No. It takes on repetitive tasks, keeps the journey moving and brings the team in at the points your operation defines.
READY TO MOVE?
Bring your scenario: how many channels, which CRM, how many people answer. We show you where the platform fits.
