FOLLOW-UP + RECOVERY

Rede Alpha: 50,000 concurrent leads handled 24/7

Challenge

At that WhatsApp volume, the central team could not reply to, qualify and follow up with everyone. Follow-up was irregular, and whatever came in after hours went cold before the first reply.

Solution

What follows is the mechanism, not the result. Each stage now feeds the next.

Results

50k+

Concurrent leads

24/7

No extra cost per shift

An operation at volume cannot rely on memory to keep every opportunity moving.

A nationwide network with high demand on WhatsApp — a benchmark for scale in the fitness segment.

When the route breaks, the problem shows up between the stages.

01 · INTAKE

Central sales team at the limit of its capacity.

One central team for all the nationwide demand arriving on WhatsApp.

02 · CONTINUITY

Irregular follow-up and lost opportunities outside business hours.

A lead arriving at night or on the weekend waited for the next shift.

Sailer connected intake, execution and handoff into one continuous journey.

01 · INTAKE AND CONTEXT

Sailer took over pre-sales on WhatsApp, qualifying and following through to conversion or drop-off.

What changed in practice.

A direct comparison between the previous setup and the mechanism behind the change, without repeating the headline.

DimensionBeforeWith Sailer
Lead intakeA central team replying as far as capacity allowed.An AI agent replies to and qualifies every lead on WhatsApp, at any hour.
ContinuityIrregular follow-up and opportunities lost after hours.Follow-up through to conversion or drop-off, 24 hours a day.
ScaleVolume capped by team size and shifts.More than 50,000 concurrent leads moving, with no extra cost per shift.

Rede Alpha is a fitness network with a nationwide operation and high demand on WhatsApp. Its central sales team was already at its limit, follow-up was irregular and opportunities that arrived outside business hours were lost.

Sailer AI took over pre-sales on WhatsApp with an AI agent integrated with Evo, the ERP the network uses. The agent replies to, qualifies and follows up with every lead through to conversion or drop-off, at any hour.

Today the operation keeps more than 50,000 concurrent leads moving, 24 hours a day, with no extra cost per shift.

READY TO MOVE FORWARD?

Put your opportunities on the path to results.

Start on your own or talk to our team to design the best route for your operation.