Kommo alternatives for large companies (2026)

The main Kommo alternatives for large companies in 2026 are Sailer AI, RD Station CRM with Conversas, HubSpot with WhatsApp, Respond.io, SleekFlow, Octadesk and Digisac. The best one depends on what stalled on Kommo: governing many sellers, an enterprise CRM like Salesforce, high-volume service or per-user cost.

Sailer wrote this article and lists itself first. To balance that, every tool has a limits section, ours included. Prices and features come from each company's website, as of October 2026, and may change. Amounts in R$ are Brazilian reais; several of these tools were born in Brazil, the market that sells the most over WhatsApp.

Why large companies look for Kommo alternatives

Kommo is a good product. It is easy to start with, has a low entry price, the official WhatsApp API, coexistence and more than 100 ready-made integrations. For small and mid-sized businesses it is usually a sensible choice. See the full comparison in Kommo vs Sailer AI.

Larger operations start looking around for different reasons:

• The system of record is Salesforce or HubSpot. Kommo is itself the CRM and lists no native connector for either one.
• Per-user cost at scale. At US$25 to US$45 per user per month, according to Kommo's website, the bill grows with every seller.
• Governance over dozens or hundreds of sellers, each with a personal number and a book of accounts.
• Assisted rollout, with playbook, integrations and testing, instead of self-serve setup.
• AI that sells, not just AI that answers questions.

Kommo alternatives side by side

1. Sailer AI

Who it is for: mid-sized and large sales operations that sell over WhatsApp with many sellers, run Salesforce or HubSpot and want AI agents running part of the sale.

Sailer AI is a CRM and AI agent platform for WhatsApp sales: it connects the brand's numbers and each seller's own number to the official API, puts AI agents and people in the same team inbox, fills in the CRM on its own and measures every conversation.

Strengths:

• AI agents (Crew) that qualify, handle objections, book, close and hand off with context, tested in a sandbox.
• Fleet: each seller's number connected through coexistence, with an owner per book of accounts, campaigns from the owner's number, alerts and an audit trail. At Arco Educação, 125 of 135 consultants joined within two months.
• Compass scores 100% of conversations against the playbook, human and AI.
• Deep Salesforce and HubSpot integration: it reads context, writes fields and notes, moves stages and syncs account ownership. See the platform.

Limits: higher entry price than Kommo; smaller marketplace; younger company (since 2024); channels limited to WhatsApp, Instagram, email and website chat; enterprise projects take about 5 weeks to go live.

Pricing model: per operation. Kayak R$1,449, Sailboat R$2,497 and Yacht R$4,947 per month; tailored enterprise plans with setup, a monthly minimum and usage. Meta fees passed through at cost.

2. RD Station CRM + RD Station Conversas

Who it is for: Brazilian companies already using RD Station Marketing that want CRM and customer service in the same ecosystem.

Strengths: a CRM with a free plan for up to 4 users, pipelines, playbooks and an AI copilot. RD Station Conversas is an official Meta partner (BSP), with a shared inbox, chatbots, copilot, automated lead qualification, tickets and native integration with the CRM and Marketing.

Limits: these are two products, bought separately. WhatsApp inside the CRM works through a WhatsApp Web extension; the official API lives in Conversas, which leans heavily toward customer service (tickets, average handling time, CSAT). It was not designed to govern each seller's number.

Pricing model: CRM free, Basic R$73 and Pro R$131 per user/month (less on annual billing), Advanced on request. Conversas: Basic R$989/month (up to 500 customers/month), Pro R$2,699/month (up to 3,000), billed annually. See also the RD Station integration.

3. HubSpot with WhatsApp

Who it is for: companies that already run HubSpot as their central system and want WhatsApp inside it.

Strengths: WhatsApp comes with the Professional and Enterprise editions of Marketing Hub or Service Hub, and the team can reply in HubSpot or in the WhatsApp Business app, on the same number. Everything lands on the contact record, with HubSpot's reports and automations. Customer Agent, the service AI, replies in chat, email and forms.

Limits: high per-seat cost for large teams, plus an onboarding fee; the pricing page shows a monthly WhatsApp message limit on the plans; the website does not detail Customer Agent on WhatsApp. Governing each seller's book of accounts is not the focus.

Pricing model: Service Hub Professional from US$90 per seat/month billed annually (US$100 monthly), with US$1,500 onboarding; Enterprise from US$150 per seat, with US$3,500 onboarding. If HubSpot is staying, Sailer can come in as the WhatsApp and AI layer: see the HubSpot integration.

4. Respond.io

Who it is for: teams with many channels and operations in several countries that want a unified inbox on top of the CRM they already use.

Strengths: an inbox for WhatsApp, Instagram, Messenger, TikTok and more; AI agents with usage included on the Growth, Advanced and Enterprise plans; HubSpot and Salesforce integrations that show and edit contact fields; a 7-day free trial.

Limits: priced in US dollars, with Meta fees billed separately; AI agents only from Growth up; the focus is the conversation, so pipeline and forecasting usually stay in a separate CRM.

Pricing model: Starter US$79/month (5 users), Growth US$159/month (10 users), Advanced US$279/month (10 users), Enterprise on request, with extra users billed separately.

5. SleekFlow

Who it is for: retail, e-commerce and omnichannel teams that want inbox, campaigns and AI in one product.

Strengths: public plans priced in Brazilian reais, AI agents, campaigns, an automation builder and Shopify and Google Sheets integrations from the entry plans.

Limits: HubSpot integration only from Premium and Salesforce only on Enterprise; pricing tied to monthly active contacts, which gets expensive for large databases.

Pricing model: Essential R$259/month (5 users), Pro R$569/month (10 users, from 500 active contacts), Premium R$1,499/month (from 1,000 active contacts), Enterprise on request. 20% off on annual billing.

6. Octadesk

Who it is for: companies that want service and sales in one place, with many users and AI included.

Strengths: unlimited users on every plan, the official WhatsApp API, Woz Agent, copilot and audio transcription included at no extra cost, a helpdesk with SLAs and integrations with RD Station, HubSpot, Pipedrive and Salesforce. Conversations are only consumed when the customer replies.

Limits: plans list 1 official WhatsApp number; onboarding consulting is mandatory and billed separately; the product comes from customer service, with the helpdesk at its core.

Pricing model: One R$2,499/month (3,000 conversations), Flow R$4,399/month (5,500 conversations), Nexus on request (9,000 conversations), prepaid.

7. Digisac

Who it is for: companies that need a shared WhatsApp inbox across channels, priced to the size of the operation.

Strengths: WhatsApp through the official API, Instagram, Telegram and webchat; AI agents and copilot, audio transcription and conversation summaries; integrations with HubSpot, RD Station CRM, Pipedrive and Ploomes; a 10-day free trial.

Limits: no published plans, only the starting price; Salesforce does not appear on the integrations page; the focus is multichannel service, not a sales CRM.

Pricing model: from R$197, with a custom quote based on users, channels, message volume, AI modules and integrations.

How to choose among Kommo alternatives

Answer five questions before booking demos:

1. What is your system of record, and is it staying? If it is Salesforce or HubSpot, prioritize tools that read and write to it during the conversation.
2. Who talks to the customer: one central number or each seller's own number? If it is the latter, governance by book of accounts is a requirement, not a detail. Read how to manage your sales team's WhatsApp.
3. Does the AI need to sell or to support? Answering questions and running a negotiation are different problems. See the best WhatsApp AI agents for sales.
4. Who will roll it out? Self-serve is fast for small teams. For hundreds of people, an assisted rollout lowers the risk.
5. How does the price grow? Per user, per active contact, per conversation or per operation. Model it with the volume you expect a year from now.

When to stay on Kommo

If your team has up to a few dozen people, uses Kommo as its main CRM, does not depend on Salesforce or HubSpot and is happy with self-serve, switching is probably not worth it. A migration only pays off when it solves a real problem of scale, governance or integration.

Frequently asked questions

What is the best Kommo alternative for large companies?

It depends on the bottleneck. For many sellers with their own numbers, sales AI and Salesforce or HubSpot, Sailer AI is the most specific fit. For teams living in the RD ecosystem, RD Station CRM with Conversas. For companies that centralize everything in HubSpot, HubSpot with WhatsApp. For customer service with unlimited users, Octadesk.

Is there a Kommo alternative that integrates with Salesforce?

Yes. According to each company's website, as of October 2026, Sailer AI, Respond.io and Octadesk integrate with Salesforce, and SleekFlow offers Salesforce on its Enterprise plan. At Sailer, the integration reads contact, account and opportunity context, writes fields and notes, moves stages and syncs account ownership.

Which Kommo alternative is cheapest?

Among those listed, the lowest entry points are RD Station CRM, with a free plan for up to 4 users, Digisac, from R$197, and SleekFlow, from R$259 per month, according to the websites as of October 2026. For large operations, compare the total cost at your real volume, not the entry price.

Can I leave Kommo without changing my WhatsApp numbers?

In most cases, yes. Numbers on the official API can be migrated between providers, and coexistence lets you connect the WhatsApp Business number a seller already uses without changing phones. Contacts, deals and history can usually be exported from Kommo and imported into the new platform.

Does Sailer AI replace Kommo as a CRM?

It can replace it or work alongside another CRM. Sailer has its own CRM that fills itself from the conversation, with contact, deal, stage and loss reason. If the company runs Salesforce, HubSpot, Pipedrive or RD Station, Sailer syncs with it instead of replacing it.